Organize delivery digitally: from the order to the front door

Delivery is booming – but organization is often the bottleneck: orders on scraps of paper, addresses shouted across the room, drivers without a clear route, and at the end of the day a cash count that doesn’t add up. It doesn’t have to be this way.

The typical pitfalls

• Order chaos: phone, counter and online come together uncoordinated.
• Address and route stress: drivers take detours because no one plans the sequence.
• Platform fees: external delivery portals often take 25–30% per order.
• Unclear billing: cash, card and open amounts per driver get muddled.

How DiKAS solves it

DiKAS bundles order intake, delivery management and billing in one system.

Capture orders cleanly

Whether by phone or at the counter – every order lands structured in the system, with items, address and payment method.

Call recognized – customer instantly there

This saves the most time at order intake: when the phone rings, DiKAS recognizes the number via your Fritz!Box (using NCID) and automatically pulls up the matching customer along with address and order history on the screen. With a regular customer you type nothing – name and delivery address are already there before you’ve said “hello.”

Routes & driver assignment

Deliveries are assigned to drivers and can be bundled into sensible routes – fewer empty kilometers, faster delivery. The route button is ready even when all deliveries are already assigned.

Remember customer data

Addresses and preferences stay stored. With a regular customer the order is captured in seconds.

Clean billing

Cash, card and open amounts are traceable per driver and shift – the daily closing adds up.

Stay platform-independent

Instead of handing over 25–30% to a delivery portal, you keep your margin. Your own order intake means: your own customer relationship, your own revenue.

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