Delivery platforms & ordering systems · foodora
foodora integration for your POS
foodora orders appear in the Online tab of your DiKAS POS and run through the same kitchen and delivery flow as every other ordering channel.
Restaurants and delivery
Connected through our delivery platform connection; activation per restaurant, contract with the platform required.
foodora
What you get
The integration runs through the delivery platform connection. Platforms differ in what they transmit (e.g. deposits); DiKAS takes over what the platform delivers and creates unknown items as manual items.
One POS instead of many tablets
All platforms deliver into the same Online tab of the delivery service.
Kitchen ticket instantly
After acceptance the ticket prints where it belongs – automatically if you like.
Feedback included
Acceptance, rejection and status changes go to the platform automatically.
foodora
How it works
01
Guest orders on the platform
As usual on Lieferando, Wolt, Uber Eats or one of the other platforms.
02
Order arrives in DiKAS
The delivery platform connection reports it to your POS; DiKAS also fetches open orders itself about once a minute.
03
Accept – or accept automatically
You confirm the order in the Online tab and the kitchen tickets print. DiKAS can accept automatically.
04
Feedback to the platform
Acceptance, rejection and status changes go back automatically – the guest sees the status at the provider.
What DiKAS takes over from a platform order
- Items with options and surcharges (e.g. "burger + extra cheese")
- Platform discounts as a deduction, service fees as a separate line
- Platform delivery fee – without a second zone fee
- Customer data, delivery address, requested time and notes from the guest
- Payment status: orders paid online are booked as paid
- Unknown items arrive with name and price as a manual item – nothing gets lost
Requirements
- A contract with the respective platform (your restaurant is registered there)
- Activation of your restaurant for the delivery platform connection – on request, per restaurant
- The delivery service module (included in the Delivery & Pickup plan)
foodora
Frequently asked questions
How do foodora orders reach the POS?
Through the delivery platform connection: webhook plus regular reconciliation. The order appears in the Online tab.
Do I need a contract with foodora?
Yes, your restaurant is registered with foodora. Activation for the POS is done per restaurant.
Are options, discounts and fees from foodora taken over?
Yes: items with options and paid extras, discounts as a deduction, service fees and the platform delivery fee.
What does the integration cost?
We will tell you the terms on request.
Your system is not listed?
Get in touch – we will connect it.
Connected through our delivery platform connection; activation per restaurant, contract with the platform required.
More delivery platforms
To the delivery service module Own online shop without commission
All names mentioned are trademarks of their respective owners and are used only to describe compatibility. There is no partnership with or endorsement by the companies named. Which data a platform exchanges in which direction differs per platform.